Privacy Policy

Effective Date: 1 April 2025

This Privacy Policy outlines how Cashless Payment Solutions (“we”, “our”, “us”) collects, uses, discloses and protects your personal information in accordance with the New Zealand Privacy Act 2020.

1. Who We Are

Cashless Payment Solutions
21 Hannigan Drive, St Johns, Auckland 1072
📧 info@cashless.nz

2. What Information We Collect

We may collect personal information from you when you:

Submit an enquiry via our website or email
Interact with us through forms or downloads
Visit our website (usage, browser, device type, etc.)

Information we may collect includes:

Name
Email address
Phone number
Business name
Any other information you choose to provide

We do not collect or store payment information directly. All payments are processed via secure third-party providers.

3. How We Use Your Information

We collect this information to:

Respond to your enquiries
Provide our services
Maintain records of communications
Improve website performance
Send transactional emails (and, in future, optional promotional messages)

We may also use anonymised, aggregated data to analyse usage trends and improve our service.

4. Use of Cookies and Analytics

We currently use analytics tools (such as Google Analytics) to understand user behaviour on our site. These tools may use cookies or similar technologies to collect anonymous data such as:

Page views
Time spent on site
Referral sources
Geographic region

We may introduce cookies in the future to enhance your experience. If we do, you will be notified and given options to manage cookie preferences.

5. Disclosure to Third Parties

We may share your data with trusted third-party service providers who support our operations, including:

Hosting and infrastructure: AWS
Productivity and cloud services: Microsoft, Google
Analytics: Google Analytics

Some of these providers may store data in jurisdictions outside New Zealand. Where that occurs, we ensure that appropriate safeguards are in place in line with the Privacy Act 2020.

We will never sell your personal information.

6. Marketing

Currently, we only send transactional communications. However, we may send promotional messages in the future. You will always have the option to opt out of any promotional emails.

7. Access and Correction

You have the right to access and correct any personal information we hold about you. To do so, contact us at:
📧 info@cashless.nz

8. Data Security

We take reasonable steps to protect your information from loss, misuse, unauthorised access, disclosure, or alteration.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.